AAQP Labs

Refund & Cancellation Policy

This Refund & Cancellation Policy applies to purchases from AQP Labs. AQP Labs is the merchant of record and issues approved refunds to the original payment method.

Subscriptions

Cancel anytime before the next renewal to avoid further charges — use our self-service Manage Subscription page to verify your receipt email and cancel or resume your subscription. Access generally continues through the end of the paid period. The current period is non-refundable once service has been delivered or substantially performed, except where non-waivable law requires otherwise or we determine a material service failure occurred.

One-time purchases

Request a refund within 14 days of purchase if the digital product or service was not delivered, was materially defective, or did not match the checkout description in a material way. Refunds may be refused for change-of-mind after delivery of downloadable or fully consumed digital goods where permitted by law.

How to request

Contact us with your receipt email, approximate purchase date, amount, and reason. We respond to refund requests within 2 business days. Approved refunds typically appear on the original payment method within 5–10 business days depending on your bank.

Chargebacks

Please contact us before filing a card dispute — most billing issues resolve faster that way. Unwarranted disputes may lead to account suspension. See our Dispute Policy.

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